It’s ALL about WOWing our CUSTOMERS! WOW Awards were presented at the Employee Quarterly Team meeting on Friday, Oct. 19th to Imelda Calvillo & Gracie Sandoval, Tax Service and to Rachel Ruiz, Escrow Assistant (Weslaco) & Janie Ramirez, Escrow Officer (Weslaco) for their exceptional customer service & going above and beyond their duties. They were each presented with a $50 gift card!!! Congratulations 🎉 & Thank You for WOWing our Customers!!!!!
Rachel Ruiz, Escrow Assistant-Weslaco was also presented with a 2nd WOW for her selflessness and having a great big heart! Rachel saw a need and acted on it without hesitation! Rachel was instrumental in helping a woman with Alzheimers and her invalid son get a new roof on their home. Due to the recent storms their roof had suffered a lot of damage. Rachel contacted our customer Camar Construction who assessed the roof and decided that the home needed a new roof which they promptly installed due to the threat of upcoming rains. A HUGE THANK YOU to Camar Construction and ALL the area businesses who donated supplies.